Fans Will Have A Number Of Questions
At Home
Tickets booked.
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What do I bring?
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What will have changed?
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What additional safety measures are in place?
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What will re-assure me going is safe?
At Event
When is the best time to enter?
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Do I need to do anything differently at the turnstiles?
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How can I order and collect safely?
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What can I do to reward essential workers and give back to the community?
En-Route
Can I avoid congestion & crowds?
Will public transport be busy?
Where is best to park?
When is the best time to enter?
What if my gate is too busy?
How will people be socially distanced?
Post-Event
The event was great, but they could make me feel more comfortable. Where can I give feedback?
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I want to get back to the action again – when’s the next event?
Enable Your Venue To Give The Answers
Right Message, Right Time
Orchestrate Fan Journeys in the Countdown to Event, Day of Event and Post Event
Location-Based Safety Alerts
Use heat maps and location data to monitor crowd density and share real-time safety information to every fan
Minimise any fear & anxiety visitors may have.
Make the return to normality seamless and most importantly, safe.
Make Fans Feel Safe Coming Back to Live Events
Touch-Free Access Control
Digital ticketing enables contactless ticket scanning, allotted entry times and gate traffic monitoring.
Mobile Ordering & Contactless Collection
Mobile ordering and payment in-app can prevent a build-up of lines near concessions. Paired with 'Collect when ready' technology, customers can remain in their seats and be notified when the order is ready to collect.
Cause Marketing & Giveback Programs
We're all in this together. Supporting the causes and frontline workers during this recovery period is absolutely critical.
