As fans start to consider newly re-opened venues, there will be a broad range of emotions. The excitement around returning to their favourite sporting or music event will come with a great deal of anxiety about the ‘new normal’.

 

At LiveStyled, we’re focused on minimising this fear through dedicated messaging, features, and protocols that help mitigate risk for all attendees. This Post-Covid Fan Safety Hub is being deployed across multiple events welcoming fans back this summer.

 

The Hub consists of a suite of dedicated LiveStyled platform solutions, along with best-in-class event partners. Together, we’re able to help our industry slowly return by making it as safe as possible for each attendee and their community.

Fans Will Have A Number Of Questions

At Home

Tickets booked.

What do I bring?

What will have changed?

What additional safety measures are in place?

What will re-assure me going is safe?

At Event

When is the best time to enter?

Do I need to do anything differently at the turnstiles?

How can I order and collect safely?

What can I do to reward essential workers and give back to the community?

En-Route

Can I avoid congestion & crowds?

Will public transport be busy?

Where is best to park?

When is the best time to enter?

What if my gate is too busy?

How will people be socially distanced?

Post-Event

The event was great, but they could make me feel more comfortable. Where can I give feedback?

I want to get back to the action again – when’s the next event?

Enable Your Venue To Give The Answers

Right Message, Right Time

Orchestrate Fan Journeys in the Countdown to Event, Day of Event and Post Event

  • Digital tickets

  • Checklists

  • Location-based messaging

  • AI Chat Covid Assistant - Powered by Satisfi Labs

  • Real-time safety tips

  • Post-event feedback

Location-Based Safety Alerts

Use heat maps and location data to monitor crowd density and share real-time safety information to every fan

  • Travel congestion

  • Car park information

  • High footfall areas

  • Entrance procedures

  • Facilities updates

  • Crowd location mapping

         - Powered by Crowd Connected

Minimise any fear & anxiety visitors may have. 

 

Make the return to normality seamless and most importantly, safe.

Make Fans Feel Safe Coming Back to Live Events

Touch-Free Access Control

Digital ticketing enables contactless ticket scanning, allotted entry times and gate traffic monitoring.

  • Use push-notifications to move traffic to alternate gates

  • Once the ticket is scanned, the App context can change to in-venue to offer further safety advice

Mobile Ordering & Contactless Collection

Mobile ordering and payment in-app can prevent a build-up of lines near concessions. Paired with 'Collect when ready' technology, customers can remain in their seats and be notified when the order is ready to collect.

  • 100% touchless solution

  • Integrated with ePoS

  • Minimise footfall traffic

  • Dashboard controlled

Cause Marketing & Giveback Programs

We're all in this together. Supporting the causes and frontline workers during this recovery period is absolutely critical.

  • In-app purchase donation

  • Sponsor Campaigns

  • Buy one-give-one on merch & F&B

  • Local Hero social campaigns

 

Webinar 'Bringing Back The Fans Safely',

Watch the recording on-demand

Ready To Bring Fans Back Safely?

Contact LiveStyled using the form below. One of our team will be in touch to share more information on how we're helping the worlds best venues bring fans back, safely.

© LiveStyled 2020