As fans start to consider newly re-opened venues, there will be a broad range of emotions. The excitement around returning to their favourite sporting or music event will come with a great deal of anxiety about the ‘new normal’.
At LiveStyled, we’re focused on minimising this fear through dedicated messaging, features, and protocols that help mitigate risk for all attendees. This Post-Covid Fan Safety Hub is being deployed across multiple events welcoming fans back this summer.
The Hub consists of a suite of dedicated LiveStyled platform solutions, along with best-in-class event partners. Together, we’re able to help our industry slowly return by making it as safe as possible for each attendee and their community.
Fans Will Have A Number Of Questions
At Home
Tickets booked.
What do I bring?
What will have changed?
What additional safety measures are in place?
What will re-assure me going is safe?
At Event
When is the best time to enter?
Do I need to do anything differently at the turnstiles?
How can I order and collect safely?
What can I do to reward essential workers and give back to the community?
En-Route
Can I avoid congestion & crowds?
Will public transport be busy?
Where is best to park?
When is the best time to enter?
What if my gate is too busy?
How will people be socially distanced?
Post-Event
The event was great, but they could make me feel more comfortable. Where can I give feedback?
I want to get back to the action again – when’s the next event?
Enable Your Venue To Give The Answers
Right Message, Right Time
Orchestrate Fan Journeys in the Countdown to Event, Day of Event and Post Event
-
Digital tickets
-
Checklists
-
Location-based messaging
-
AI Chat Covid Assistant - Powered by Satisfi Labs
-
Real-time safety tips
-
Post-event feedback
Location-Based Safety Alerts
Use heat maps and location data to monitor crowd density and share real-time safety information to every fan
-
Travel congestion
-
Car park information
-
High footfall areas
-
Entrance procedures
-
Facilities updates
-
Crowd location mapping
- Powered by Crowd Connected
Minimise any fear & anxiety visitors may have.
Make the return to normality seamless and most importantly, safe.
Make Fans Feel Safe Coming Back to Live Events
Touch-Free Access Control
Digital ticketing enables contactless ticket scanning, allotted entry times and gate traffic monitoring.
-
Use push-notifications to move traffic to alternate gates
-
Once the ticket is scanned, the App context can change to in-venue to offer further safety advice
Mobile Ordering & Contactless Collection
Mobile ordering and payment in-app can prevent a build-up of lines near concessions. Paired with 'Collect when ready' technology, customers can remain in their seats and be notified when the order is ready to collect.
-
100% touchless solution
-
Integrated with ePoS
-
Minimise footfall traffic
-
Dashboard controlled
Cause Marketing & Giveback Programs
We're all in this together. Supporting the causes and frontline workers during this recovery period is absolutely critical.
-
In-app purchase donation
-
Sponsor Campaigns
-
Buy one-give-one on merch & F&B
-
Local Hero social campaigns
Webinar 'Bringing Back The Fans Safely',
Watch the recording on-demand
Ready To Bring Fans Back Safely?
Contact LiveStyled using the form below. One of our team will be in touch to share more information on how we're helping the worlds best venues bring fans back, safely.